* T – Session Topic
•G – Goal (Session Goal)
•R – Reality (Where they are and what’s going on for them)
•O – Options (Ideas and brainstorming – what they COULD do to move forwards)
•W – Will Do (Their actions – what they WILL do to move forwards)
T – Topic: While establishing the Topic often blends into the Goal and Reality parts of the model, getting a topic up front – even a loose one – is the start point for any coaching session. Questions like, “What would put a smile on your face?”, “What’s been working for you since the last session?”, “What hasn’t been working for you?” can help to clarify a session Topic.
G – Goal: This is the client’s goal for the session – and while it doesn’t have to be specific or ‘SMART’ it does need to be enough to give the session a clear purpose understood by both the client and the coach. The focus on action and change. A session goal helps us keep the client focused and when the session drifts it gives us the ability to say, “We seem to be heading in a different direction here, is this what you want?” Tip: This tactic can be especially helpful if you have a client that likes to tell long stories.
R – Reality: Reality is about the client understanding their situation and how they got there. It’s where we question, challenge, reframe and reflect back to our client where they are, what they’ve done so far, what’s working and what isn’t. It’s about really getting into where the client is right now and why. It should include talking about feelings and digging into emotions, gut-feelings and intuition – often new or uncharted frontiers for our clients. The Reality section is the ‘meat’ of any coaching session where we raise our client’s awareness around their values, priorities and beliefs – so they gain insights and learn about themselves.
O – Options: If the client could solve their problems alone they would have done. Often what they need from us is help brainstorming, a push or some support to take an action they have been putting off. And while a conversation can be helpful – nothing changes unless something changes. Tip: Check-in with the clients about how they FEEL about their actions. Can they commit to them 100%? Is there time to fit the actions into their busy lives? Would they like to be stretched more, or do they need to simplify their actions to maximize the chances of success?
W- Will do: An action review is essential for accountability.
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